Limited Lifetime Warranty – Adaptive Extinguisher Kit
What this covers
This Limited Lifetime Warranty covers defects in materials and workmanship for the components we manufacture (the “Covered Components”) when used and maintained under normal, intended conditions.
Effective date: once a customer purchases our product
Covered Components include (as applicable to your kit):
Adaptive handles and grips
Activation/trigger mechanisms (including chest- or hand-actuated linkages)
Brackets, mounts, adapters, collars, and cradles
Straps, buckles, and webbing supplied by us
3D-printed or molded housings and hardware we provide
What this does not cover
The fire extinguisher itself (canister, contents, pressure gauge, valve, safety pin/tamper seal, hose, nozzle, etc.) Those items are third-party products and may be covered by the original manufacturer’s warranty.
Normal wear and tear, cosmetic blemishes, fading, or minor abrasions that do not affect function.
Who is covered & how long “lifetime” lasts
This warranty applies to the original retail purchaser and is non-transferable. “Lifetime” means for as long as the original purchaser owns the Covered Components in their original, intended configuration and they remain in serviceable condition (i.e., not irreparably damaged by excluded causes).
Our promise
If a Covered Component fails due to a defect in materials or workmanship, we will, at our option, repair or replace only the defective Covered Component with the same or functionally equivalent part.
Replacements may be new or a revised design providing equivalent or improved performance.
How to make a claim
Contact us at our contact us page with: the name of the person who purchased the adaptive extinguisher, a description of the which parts want to be replaced, and a short description of how it occurred.
Follow Up: We may request additional info to confirm eligibility & follow up to confirm an address to ship to
Return: If a return is needed, we’ll issue more instructions.
Resolution: After inspection, we’ll repair or replace the defective Covered Component and ship it to you.
Installation, use & compatibility
Warranty coverage requires that the product be installed and used per our instructions and only with compatible extinguisher models listed in our documentation. Using the kit on unlisted or modified extinguishers may void coverage.
Transfers, resales, and refurbished items
This warranty is valid only for the original purchaser from us or an authorized seller. It does not apply to resold products, auction purchases, or products marked “as-is,” “open-box,” or “refurbished,” unless we state otherwise in writing.